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Privacy Policy

Last updated: May 04, 2025

This Privacy Policy explains how Safe Hands Finance collects, uses, and protects your personal information, and your rights under applicable UK data protection laws, including the UK General Data Protection Regulation (UK GDPR). By using our website or services, you agree to the collection and use of your information in accordance with this Privacy Policy.
 

Interpretation and Definitions
Definitions
 

For the purposes of this Privacy Policy:

  • Company refers to Safe Hands Finance Ltd, 23 Heath Ave, Whittington Barracks, Lichfield WS14 9TQ.

  • Personal Data means any information relating to an identified or identifiable individual.

  • Usage Data refers to data collected automatically through use of the website.

  • Cookies are small files placed on your device to track site activity.

  • Service refers to the website: www.safehandsfinance.co.uk

  • You means the individual accessing or using the Service.
     

What Data We Collect
Personal Data

We may collect the following personal data when you use our service or submit a contact form:

  • Name

  • Email address

  • Phone number

  • Postal address

  • Any other information you provide voluntarily
     

Usage Data

We automatically collect certain data when you visit the site, such as:

  • IP address

  • Browser type and version

  • Pages visited

  • Time and date of visit

  • Time spent on pages
     

Tracking Technologies

We use cookies and similar tracking technologies to improve and analyse our website. You can control cookie preferences via your browser settings.
 

How We Use Your Data

We may use your personal data to:
 

  • Provide and maintain the website

  • Respond to your enquiries or requests

  • Send relevant service-related communications

  • Monitor website usage and performance

  • Improve our services and user experience

  • Comply with legal obligations


We will not sell or rent your data to third parties. We may share data with trusted service providers (e.g. email or analytics platforms) who process data on our behalf under strict confidentiality agreements.
 

Legal Basis for Processing (UK GDPR)

We process your personal data under one or more of the following legal bases:

  • Your consent (where given explicitly)

  • Performance of a contract (e.g. when you request a service)

  • Legal obligation (e.g. tax or accounting rules)

  • Legitimate interest (e.g. improving our website)
     

You have the right to withdraw consent at any time.
 

Data Retention

We will retain your data only for as long as necessary to fulfil the purposes we collected it for, including satisfying legal, accounting, or reporting requirements.
 

Your Data Protection Rights

Under the UK GDPR, you have the right to:

  • Access your personal data

  • Rectify inaccurate or incomplete data

  • Request deletion (the "right to be forgotten")

  • Restrict or object to processing

  • Data portability

  • Lodge a complaint with the ICO (Information Commissioner’s Office)
     

To exercise any of these rights, please contact us at: admin@safehandsfinance.co.uk
 

Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from anyone under 18. If you believe your child has provided us with personal data, please contact us immediately. If we become aware we have collected personal data from someone under 18 without parental consent, we will delete it.
 

Data Transfers and Security

We take reasonable steps to protect your personal data, but please be aware that no internet transmission is completely secure.
We may store or process data in countries outside the UK, but only where adequate safeguards (such as UK adequacy decisions or standard contractual clauses) are in place.
 

Third-Party Links

Our website may contain links to external sites. We are not responsible for the content, security, or privacy practices of other websites.
 

Cookies Policy

We use cookies to improve functionality and monitor website performance. You can choose to accept or reject cookies when prompted on our site. Learn more in our Cookies Policy.
 

Changes to This Privacy Policy

We may update this policy from time to time. Any changes will be posted on this page with a revised “Last Updated” date.
 

Contact Us

If you have any questions or requests regarding this Privacy Policy, you can contact us:

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